The Importance of Customer Service in Stadium Security and Stewarding

Posted on 11th December 2017 by Stadium Grp.

Security and Stewarding may conjure the images of tall, intimidating, persons on the door of a establishment or building being  quite blunt in how they go about saying who is in and who is out. This is changing, developing and the emphasis of customer service is growing in these areas. Especially in sport and major events,... Read More »
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UK Security Expo: Lessons Learned and Industry Trends within Stadium Safety & Security

Posted on 7th December 2017 by admin.

November 29th saw the first day of the UK Security Expo and taking place was the Major Events & Stadium Security Conference. The conference hosted a number of different speakers from all around the world and panels covering a variety of topics. Topics including: training, drones, prevention, risk assessments and planning. From the day, here... Read More »
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Protecting the Perimeter at the UK Security Expo!

Posted on by admin.

It has been an exciting week for the company, we have truly been placed on a global platform. Working with our partners ATG Access we installed the Surface Guard Barrier System on the perimeter outside of Olympia! The two day expo hosts over 250 exhibitors and sees thousands of visitors every year. Our barriers team... Read More »
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The ATG Access Surface Guard Barriers at Burnley FC!

Posted on by admin.

Our Surface Guard HVM Barriers manufactured by ATG Access made their debut this past Saturday at their first Premier League club and match day. The 38 metres of barrier attracted a lot of interest from the fans with people taking photos on and of the barriers themselves and supporting their installation. Post-match fans stated on... Read More »
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An event first: StadiumTM hit the Red Carpet at the ‘Kenny’ World Premiere!

Posted on by admin.

A StadiumTM event first took place last night in Liverpool, a film premiere! Our very own HR Director Lorraine Baillie was the Safety Officer for the Kenny World Premiere. Her role being vital to the success of the event and to ensure the safety of all attendees; making sure they entered and left the premiere... Read More »
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StadiumTM: Weekend Round-Up!

Posted on by admin.

We may have not been at the Football this past weekend but that doesn’t mean we aren’t busy here at StadiumTM. We were at three locations across the country: London, Stockton-on-Tees and Derby. On the Saturday we were honoured to install HVM Barriers for the Lord Mayors Show with our partners ATG Access. We installed... Read More »
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StadiumTM in Doha!

Posted on 10th November 2017 by Stadium Grp.

StadiumTM went overseas this week to attend the 1st Major Event Safety and Security Conference in Doha, Qatar (November 7th-8th). This conference was organised by international criminal police organisation Interpol and the Security Committee within the Supreme Committee for the Delivery and Legacy Qatar 2022.  StadiumTM were honoured to be invited to such an event... Read More »
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StadiumTM deliver their largest HVM installation to date!

Posted on 9th November 2017 by Stadium Grp.

This past Sunday on November 5th StadiumTM delivered and installed for our Hostile Vehicle Mitigation barrier partners ATG Access at the Stockton-on-Tees fireworks show. Around 25 000 visitors viewed the amazing display. Overall over 100m of The Surface Guard was laid out and four major roads around Stockton were covered with this temporary hostile vehicle... Read More »
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Critical Infrastructure Security and Resilience Month

Posted on 2nd November 2017 by Stadium Grp.

Brought in by the Obama administration, November is recognised as the Critical Infrastructure Security and Resilience Month, overseen by the U.S department of Homeland Security. In today’s world security and resilience is at the top of people’s priority lists. It only takes a severe storm or a prolonged power outage to demonstrate how important critical... Read More »
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New Contract! Aston Villa’s Bodymoor Heath Training Ground

Posted on 1st November 2017 by Stadium Grp.

As of today (November 1st) we have begun a four year facilities management contract with the Aston Villa training ground, Bodymoor Heath. This is an exciting development for the company as we have our extended our services further within one club. At the facility we will be providing for Aston Villa full-time positions including: security,... Read More »
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Showcasing our new addition: Hostile Vehicle Mitigation barriers

Posted on 26th October 2017 by Stadium Grp.

Yesterday saw the StadiumTM team travel to Anfield to demonstrate a new addition to our current services portfolio, the Hostile Vehicle Mitigation (HVM) barrier. Known also as ‘The Surface Guard’ which is manufactured by ATG Access who aided in the presentation of the new addition. Those who attended the presentation and demonstration came from Premiership... Read More »
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StadiumTM delivers first traffic management services to Hull City of Culture 2017!

Posted on 20th September 2017 by Jack Taft.

Chris Kavanagh and his team did a fantastic job last Saturday (16th September) seamlessly delivering two event traffic management operations for our client – Hull City of Culture 2017 Ltd. The two events concerned performances by the Royal Ballet – their first performance in Hull for 30 years. Attracting 2,000 and 5,000 spectators respectively. Chris... Read More »
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StadiumTM secures stewarding contract with Wolverhampton Wanderers FC

Posted on 2nd August 2017 by Jack Taft.

We are now proudly supplying Wolves with our 100% NVQ Level 2 Spectator Safety qualified stewarding teams this season. We are excited to begin establishing a long-term partnership with the West Midlands club and help them go above and beyond in meeting their Industry Compliance, Health & Safety and Customer Service objectives. Managing Director David McAtamney... Read More »
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StadiumTM Midlands Operations Manager James Hill a life-saver. Literally!

Posted on 22nd June 2017 by Jack Taft.

StadiumTM were recently supporting the Parklife festival security and stewarding operation held at Manchester’s Platt Fields Park with SIA Licensed security operatives. Whilst undertaking a variety of duties such as search, patrol and asset protection, our designated team leader James Hill, swung into action when he spotted a young female in need of immediate medical... Read More »
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StadiumTM is Railing in on the HS2 Project

Posted on 4th May 2017 by Stadium Grp.

StadiumTM were privileged enough to get invited to the High-Speed 2 press conference, held at the NEC in Birmingham. This extraordinary £56bn railway project is due to commence in December 2026. We’re hoping to assist with this great project, by offering our traffic management services throughout the building stages of this process. Let’s hope this... Read More »
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David’s In With the Win

Posted on 3rd May 2017 by Jack Taft.

  David got lucky and had the privilege of winning an iPad Air courtesy of ACKLEA, who was at the annual TRAFFEX event, held at the NEC, Birmingham. Also, huge thanks to Phil Glaiser (Product Manager – Highways) for delivering the special parcel!
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StadiumTM Rises to Liverpool’s Main Stand Challenge

Posted on by Jack Taft.

The end of the home season is fast approaching and the company has made great progress with employing and training up new members of staff suited for our clients, such as Liverpool. Our landmark year was after the new main stand was in place during, 2016/ 2017, resulting in StadiumTM taking complete control of outside... Read More »
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StadiumTM complete Project Argus Counter Terror Training

Posted on 28th April 2017 by Jack Taft.

StadiumTM managerial staff have completed the Project Argus training course delivered by two UK’s National Counter Terrorism Security Office (NaCTSO), focusing on Major Events/Stadia. Project Argus provided an extremely immersive experience for our managerial staff in to different event/stadia terrorist scenarios in a series of phases. Pre, during and post attack. These extended in to... Read More »
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Counter Terror Document Awareness Training for StadiumTM Staff

Posted on 14th March 2017 by Jack Taft.

StadiumTM’s recruitment, training and operations divisions have undergone document inspection training as thorough as the training received by serving Police Officers. The “Document Awareness” training course, developed by the National Counter Terrorism Security Office (NaCTSO) was delivered by a designated Investigator from the West Midlands Counter Terrorism Unit across an intensive 3 hour workshop delivered at StadiumTM’s Head... Read More »
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StadiumTM provide Traffic Management Assistance for Burnley FC’s New State of the Art LED Lighting System

Posted on 25th July 2016 by Jack Taft.

Different to the usual Match-Day scenario, StadiumTM were required to assist construction crews in the removal and installation of new floodlight pylons by implementing the road closure of Brunshaw Road and creating a new diversion route for vehicles to follow. StadiumTM also ensured the application for a Temporary Traffic Regulation Order with Lancashire County Council... Read More »
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StadiumTM signs contract with International Festival for Business 2016

Posted on 20th May 2016 by admin.

StadiumTM is delighted to announce the company has formally signed a contract to supply the International Festival for Business 2016 at the new Liverpool Exhibition Centre to be held from the 13th June – 1st July for our new client: Liverpool Vision. This has followed after the company won a competitive open-market tender process for... Read More »
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StadiumTM meets with Japan Rugby World Cup 2019 and Olympics 2020 Organisers in Tokyo

Posted on 7th March 2016 by Jack Taft.

From 27th February to 5th March, Managing Director David McAtamney visited Japan and later South Korea, to continue building StadiumTM’s relationships in the region in a bid to share our valuable major events experience with new markets. David met with the Event Organisers of the Rugby World Cup 2019 as well as Tokyo 2020 Olympics,... Read More »
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Stephanie Holley wins Employee of the Year

Posted on 12th January 2016 by Jack Taft.

Stephanie Holley has been awarded StadiumTM’s Employee of the Year. The award goes to those employees of the company who have consistently gone above and beyond usual requirements of their role in the company. Stephanie first joined the company in the run-up to the Glasgow Commonwealth Games 2014 and worked as part of the stewarding... Read More »
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StadiumTM welcomes Korean partners KSSF to the UK for specialist training programme

Posted on 9th December 2015 by Jack Taft.

StadiumTM is delighted to have received a group of South Korean Event Organisers who will be responsible for the planning and safe delivery of a number of events in South Korea. They will be undertaking a high level specialist course designed by StadiumTM to help equip them with the knowledge and skills to further mitigate... Read More »
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StadiumTM supplies security staff to Resorts World Birmingham

Posted on 19th November 2015 by Jack Taft.

StadiumTM has delivered Security services to the new Resorts World Birmingham complex for the first time yesterday evening for an event. The centre held an event to welcome the Chairman of the Malaysian Genting Group Tan Sri Zak T Lim and kick off the Christmas Festivities where the winners of the 2014 Britain’s Got Talent Collabro... Read More »
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StadiumTM completes market research trip to Marseille ahead of Euro 2016

Posted on 23rd October 2015 by Jack Taft.

StadiumTM has attended a two day networking event to Marseille on the 15th/16th of October. StadiumTM’s Remi Desaunay representing the company has produced a market research report detailing the market dynamics, contacts made and the business opportunities available for the company to act upon revolving around Euro 2016, Marseille Capitale of Sport 2017 and France’s... Read More »
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Keimyung University College welcomes StadiumTM

Posted on 16th October 2015 by Jack Taft.

StadiumTM has met with Keimyung University College where the company presented the NVQ level 2 Spectator Safety Certificates to the 3 students who successfully completed the qualification as part of an overall Summer Study Programme with StadiumTM in a ceremony alongside the college’s President, Mr Park Myung-Ho. StadiumTM also met with Mr Lee Sang-Seog, Institute... Read More »
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StadiumTM signs Memorandum of Understanding with Kyungwoon University

Posted on 15th October 2015 by Jack Taft.

StadiumTM has signed a memorandum of understanding with Kyungwoon University dedicating both parties in continuing to pursue business opportunities together in both countries. The university has already sent it’s students on a summer programme with StadiumTM in 2015. The MOU was presented to David McAtamney by the Kyungwoon University Principal. StadiumTM HR Director Lorraine Baillie... Read More »
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StadiumTM delivers key presentation to Sports & Leisure Safety International Forum

Posted on 14th October 2015 by Jack Taft.

StadiumTM has delivered a presentation to the Sports & Leisure International Forum hosted in South Korea, sharing the UK’s best Health & Safety practices and experiences. South Korea is undertaking preparations to host the Pyeongchang 2018 Winter Olympics which inherently encompass safety planning and management. Within safety circles, there is an appetite to capture the... Read More »
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StadiumTM in S.Korea to meet with S.Korean Universities, KSSF and to give presentation on UK Health & Safety

Posted on 13th October 2015 by Jack Taft.

StadiumTM is once again in S.Korea on a week long business trip consolidating and building upon the company’s existing links to the country. In particular, the company will deliver tomorrow a presentation explaining the existing UK Health & Safety framework and how it operates, to a large delegation of high ranking government and business officials by Managing... Read More »
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StadiumTM supplies Rugby World Cup 2015 at Stadium MK

Posted on 8th October 2015 by Jack Taft.

StadiumTM has successfully delivered a regular stewarding and security team of over 300 staff to Stadium MK which has been host to three Rugby World Cup fixtures involving France vs Canada, Samoa vs Japan and Fiji vs Uraguay. The team, led by Event Day Manager Nicholas Atterson, worked throughout to ensure spectators were provided a... Read More »
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StadiumTM completes Rio Olympics 2016 Global Sports Mission trip

Posted on 11th August 2015 by Jack Taft.

StadiumTM has recently completed a trade mission trip to Rio de Janeiro, Brazil. The week long trip, which began at the start of August was attended by StadiumTM’s Managing Director David McAtamney. David attended as part of a larger delegation of leading UK business executives looking to exhibit their products/services relevant to the Rio 2016 Olympic... Read More »
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StadiumTM welcomes final group of S.Korean students as Summer international programme draws to a close

Posted on 22nd July 2015 by Jack Taft.

StadiumTM has welcomed it’s final group of South Korean students on its Summer International Programme. 19 Students arrived at London Heathrow last night from Kyungwoon University and will undertake a 3 week programme comprising English lessons, Customer Service and Spectator Safety training. After this summer’s success, there will be a pause until November where further... Read More »
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StadiumTM delivering one week training programme to S.Korea Government Officials

Posted on 9th July 2015 by Jack Taft.

StadiumTM are delivering an intensive one week programme to government officials from the Korean Sports Safety Foundation. The aim is to facilitate the transfer of knowledge of  Health & Safety best practice in the UK in an Events context: Legislative forces, actions to prevent re-occurrence and claims management. The programme also includes crowd management planning,... Read More »
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Students get a taste as StadiumTM delivers Crowd & Car Park Management Services to Godiva Festival

Posted on 7th July 2015 by Jack Taft.

StadiumTM Events have recently supplied the Godiva Festival over the weekend of 3rd – 5th of July with Car Park Management and Crowd Management Services, ensuring control and safe passage for the record breaking crowds as they progressed to the festival area. StadiumTM were responsible for the operation of a 1-way vehicular traffic flow system... Read More »
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StadiumTM welcomes its first international students to the UK

Posted on 2nd July 2015 by Jack Taft.

StadiumTM is delighted to have welcomed it’s first group of International students to the UK. A total of 20 students arrived with 17 from Bucheon University and 3 from Keimyung College University and there was a palpable excitement amongst the group who will be spending their next 6 weeks learning English, Customer Service, Hospitality and... Read More »
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Derby County ranks 2nd in “Away Fan Experience” Survey

Posted on 9th June 2015 by Jack Taft.

According to a Football Supporters Federation survey of thousands of Away Fans across the UK, Derby County has ranked 2nd out of all 24 clubs in the Championship for “Away Fan Experience”. The survey included all aspects of the away fan’s experience such as transport links, turnstiles, stadium layout, food and drink, sightlines, safety and... Read More »
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StadiumTM supplies Toby Buckland’s Garden Festival at Bowood House, Wiltshire

Posted on 8th June 2015 by Jack Taft.

StadiumTM has recently provided Car Park Management services to the Toby Buckland Garden Festival held at Bowood House in Wiltshire over the Friday 5th and Saturday 6th of June. Toby Buckland is a well-known face of TV gardening and the festival events held under his name attract great interest from the gardening community. Due to... Read More »
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StadiumTM attend and supply to Rugby World Cup Events

Posted on 19th May 2015 by Jack Taft.

StadiumTM attended the Webb Ellis Trophy Tour event held at the British Ambassador’s Residence in Paris. Managing Director David McAtamney and HR Director Lorraine Baillee represented the company which saw over 150 sporting executives selected from the UK in attendance. The company is looking to expand its network of client contacts both nationally and internationally. Furthermore,... Read More »
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StadiumTM attends UKTI Indian Super League reception event

Posted on 6th May 2015 by Jack Taft.

StadiumTM’s Managing Director David McAtamney and HR Director Lorraine Baillie recently attended the UKTI event held at St. James Court in London where officials from the league football clubs, league sponsors and management were in attendance. The vast majority of stadium security in India is currently handled by the police force. The Indian Super League... Read More »
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StadiumTM secures contract for Car Park Management services to the Godiva Festival

Posted on 5th May 2015 by Jack Taft.

StadiumTM is pleased to announce the company has been contracted by Coventry City Council to supply Car Parking and Traffic Management services to the Godiva Festival 2015 which spans the 3rd – 5th July. StadiumTM supplied fully qualified event day management, car park stewards and traffic management operatives to the festival for the first time in... Read More »
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StadiumTM takes responsibility of StadiumMK upper tier for Rugby World Cup “test event”

Posted on 27th April 2015 by Jack Taft.

StadiumTM has recently supplied StadiumMK and were responsible for the supervision, stewardship and security of the entire upper tier at the venue, providing over 100 staff. The event involved the coming together of Northampton Saints vs Saracens, widely regarded as the country’s top two rugby clubs. The increase in expected attendance resulted in StadiumMK, based... Read More »
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FA safety assessment praises “excellent” StadiumTM search checks

Posted on 21st April 2015 by Jack Taft.

StadiumTM has been praised in a report submitted by FA Crowd Control Advisor Graham White, for the quality of their search checks of Away fans entering the Darwen End at Ewood Park in the Blackburn vs Liverpool FA Cup Replay on the 8th April 2015. StadiumTM’s body search and baggage checks were described as “quick... Read More »
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StadiumTM provides its Traffic Management and Stewarding services to the Britannia Coconutters, Bacup Easter Fair 2015

Posted on 8th April 2015 by Jack Taft.

(Picture Credits: Barry Hyde. Go to www.visitrossendale.com for events throughout the Rossendale area.) StadiumTM are proud to have once again supplied the Britannia Coconutters of Bacup with its services ensuring a safe and enjoyable experience for the 500 spectators that flocked to witness the culturally unique event that took place on Saturday 4th April. StadiumTM... Read More »
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StadiumTM offering its work-based training packages to South Korean Universities

Posted on 19th March 2015 by admin.

StadiumTM’s Managing Director, David McAtamney is currently visiting universities in South Korea with the possibility of South Korean students undertaking work-based training with StadiumTM, in Events safety around Stadia and Large Music Events. The students will have the opportunity to learn the knowledge base of the qualification to enable them to work and manage live... Read More »
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StadiumTM are pleased to announce the launch of our new website

Posted on 11th March 2015 by admin.

StadiumTM are pleased to announce the launch of our new website today, we will be posting updates on our organisations activity over the coming days!
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